Customer Care and General Enquiries

If you have any queries or if we can be of any further assistance please do not hesitate to contact us.

Please send your enquiry via email to: customerservice@issoir.com and we will contact you within twenty four hours of receipt.

For more information, please also visit:

Common Faqs Care & Use

For Press Enquiries

For press enquiries, please contact us at press@issoir.com.

You can also see our latest news in the ISSOIR Insider below:

Visit ISSOIR Insider

Pre-order

Pre-order allows you to place an order for your chosen pieces and have these made exclusively for you by the London based atelier.

The pre-order window will be open for a limited time frame, and once the order window has closed your piece will begin to be crafted. 

Please do not hesitate to contact us at customerservice@issoir.com to enquire about the service and we will contact you within twenty four hours of receipt.

Please visit our FAQs page here for our full list of pre-order FAQs.